Privacy Policy

1. Introduction

Selasih Solusi ("we", "us", "our") is committed to protecting the personal data you share with us. This policy explains what information we collect, how we use it, and the choices you have regarding your data. It applies to personal data collected through our website at selasih.biz and in the course of our consulting services.

We operate under and comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. If you have questions about this policy, you may contact us at [email protected].

2. Data We Collect

We may collect the following personal data when you contact us, request a consultation, or engage our services:

• Full name
• Email address
• Phone number (if provided)
• Business name and address
• Message content submitted through our contact form
• Technical data such as IP address, browser type, and pages visited (via analytics tools)

We collect data through our website contact form, direct email correspondence, and during service engagements. We do not purchase or obtain personal data from third-party data brokers.

3. Legal Basis for Processing

Under the PDPA 2010, we process your personal data on the following legal grounds:

• Consent: When you submit our contact form, you consent to us processing your data to respond to your enquiry.
• Contract: When you engage our services, processing is necessary to deliver those services.
• Legitimate interest: For improving our website and service based on aggregated analytics data.

4. How We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries and consultation requests
• Delivering cloud migration consulting services
• Sending service-related communications (confirmations, reports, review notes)
• Improving our website based on aggregated usage data
• Complying with legal obligations

We do not use your personal data for unsolicited marketing without your explicit consent. If you opt in to service updates, you may unsubscribe at any time by emailing [email protected].

5. Data Sharing

We do not sell your personal data. We may share it with the following limited categories of recipients:

• Cloud tool providers: Where required to deliver migration services (e.g. Google, Microsoft), data is shared only to the extent necessary and under their respective data protection terms.
• Analytics providers: Aggregated, anonymised usage data may be processed by tools such as Google Analytics.
• Legal authorities: Where required by Malaysian law or a court order.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Enquiry data (contact form submissions): up to 12 months from the date of last contact
• Service engagement data (contracts, reports, review notes): up to 5 years after the engagement ends, as required for business records
• Analytics data: as set by the respective analytics provider (typically 14–26 months)

After these periods, data is securely deleted or anonymised.

7. Cookies

Our website uses cookies to function correctly and to understand how visitors use the site. You may manage cookie preferences through the cookie consent panel on our site, or through your browser settings. For full details, see our Cookie Policy.

8. Your Rights Under PDPA 2010

Under the Malaysian Personal Data Protection Act 2010, you have the following rights in relation to your personal data held by us:

• Right of access: Request a copy of the personal data we hold about you.
• Right to correct: Request correction of inaccurate or incomplete personal data.
• Right to withdraw consent: Withdraw consent to processing at any time (where processing is based on consent).
• Right to stop processing: Request that we stop processing your data for direct marketing purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days as required under the PDPA.

9. Data Security

We take reasonable steps to protect personal data from loss, misuse, and unauthorised access. These include:

• HTTPS encryption for data transmitted through our website
• Access controls limiting who can view client data internally
• Data stored on established cloud platforms with their own security certifications

In the event of a data breach that affects your rights, we will notify you promptly and take steps to minimise impact.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal data.

11. Children's Privacy

Our services are directed at business owners and professionals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with data, please contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available at selasih.biz/privacy-policy.html. Continued use of our website after an update constitutes acceptance of the revised policy.

13. Contact

For privacy-related enquiries, please contact:

• Email: [email protected]
• Post: Selasih Solusi, Jalan Bukit Bintang, 55100 Kuala Lumpur

If you are not satisfied with our response, you may contact the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my.